Terms of Service

These Terms of Service (“Terms”) apply when you use the MarketiQs website or any of our services: X360, Talent Augmentation, MEENDUM and S.T.E.P. By using the website or our services, you agree to these Terms.

Client engagements are also governed by a separate proposal, statement of work or agreement. If that document conflicts with these Terms, the signed document takes priority.

The website gives general information about our services. We work to keep it accurate, but it may not always be complete or current, and it is not professional advice for your specific situation.

You agree not to:

• use the website for anything unlawful or fraudulent;
• try to gain unauthorized access to, or disrupt, the website or its systems; or
• copy or reuse our content for commercial purposes without our written permission.

X360 covers website development, digital marketing and customer success for ecommerce businesses. For each engagement, the scope, deliverables, timelines and fees are set out in a written proposal or statement of work.

• You agree to give us timely access to the accounts, content, information and approvals we need. Delays on your side may affect timelines.
• Marketing results depend on factors outside our control, such as market conditions, platform rules and ad budgets. We do not guarantee specific sales, traffic or ranking outcomes.
• You remain responsible for your products, pricing, store policies and compliance with the laws that apply to your business.

We provide skilled professionals to work with client teams under staff augmentation, contract-to-hire, dedicated team or project squad models. The specific terms, including rates, notice periods, replacement terms and any conversion fee for a permanent hire, are agreed in writing for each engagement.

• We screen professionals for skills and fit. Unless agreed otherwise, the client directs their day-to-day work and is responsible for the work they are assigned.
• Clients agree not to directly hire or engage professionals introduced by MarketiQs outside the agreed terms during the engagement and for the period stated in the agreement.

MEENDUM supports women returning to work after a career break, through coaching, skills refreshers, mentorship and placement support.

• We introduce participants to suitable opportunities, but we cannot guarantee a job offer. Hiring decisions are made by employers.
• Participants agree to give accurate information about their experience and availability.
• Employer partners agree to treat MEENDUM candidates fairly and in line with applicable employment laws.

S.T.E.P. offers training tracks for individuals and customized programs for organizations. Course content, schedules, fees and refund terms are shared before you enroll.

• Placement support is part of S.T.E.P., but a job offer is not guaranteed unless it is expressly promised in writing.
• Certificates are issued once you complete the program requirements, including attendance and assessments.
• Course materials are for your personal learning and may not be shared, resold or published without our permission.

Fees for each service are set out in your proposal, agreement or enrollment details. Unless agreed otherwise, invoices are due within the period stated on the invoice, and fees do not include applicable taxes such as GST. We may pause services if payments are significantly overdue, after giving you notice.

The MarketiQs name, logo, website content and training materials belong to MarketiQs or our licensors.

For client work, ownership of deliverables such as website code, designs and marketing content passes to the client once full payment is received, unless the agreement says otherwise. We keep ownership of our pre-existing tools, templates and know-how, and may reuse general skills and knowledge gained during the work.

Both MarketiQs and our clients agree to keep each other's non-public business information confidential and to use it only for the engagement. This does not apply to information that is already public, independently developed, or that must be disclosed by law.

We handle personal information as described in our Privacy Policy.

To the extent permitted by law, MarketiQs is not liable for any indirect, incidental or consequential losses, such as lost profits, revenue or data. Our total liability for any claim relating to a service is limited to the fees you paid us for that service in the three months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

Either party may end an engagement as set out in the relevant agreement. If no notice period is stated, either party may end it with 30 days' written notice. Fees for work completed up to the end date remain payable.

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu. We encourage you to contact us first so we can try to resolve any concern informally.

We may update these Terms from time to time. The latest version will always be on this page, and changes apply from the date shown at the top. Signed agreements already in place are not affected unless both parties agree.

Questions about these Terms? Email us at hello@marketiqs.com or message us on WhatsApp at +91 9488333623.